Bafang Cloud

Jiangsu Bafang Cloud Service Network Technology Co., Ltd.

Founded in 2018 and headquartered in Huai'an, Jiangsu, as the intelligent voice customer service leader, operates across China, Singapore, and North America with 200+ professionals. Bafang Cloud provides management consulting and AI-powered customer service solutions through its proprietary voice & generative AI platform enabling end-to-end automation.

  • Enterprise management consulting (including KYC/compliance review)
  • Intelligent voice customer service systems
  • AI-driven customer engagement solutions

In 2023, Bafang Cloud successfully completed its Series A+ funding round, raising $30 million with investments from Hillhouse Capital, Yunqi Partners, and other prominent institutions.

Organizations

Our Organizatinal Structure

China

Operations HQ

Strategic HQ in Huai'an, Business Development offices

Singpore

Regional Service Hubs

Singapore KYC hub, Tech Hub, Compliance Lab

North America

R&D Centers

North America AI Institute, Generative AI Lab

Our Competencies

Check Our Competencies

Intelligent Voice Tech 100%
Generative AI Development 100%
Global Service Capabilities 100%
Cross-industry Solutions 100%